Last updated: 1/10/2026
Bug Buddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our feedback widget system and related services (the "Service").
We are based in the United Kingdom, and we store and process personal data for the Service in the United Kingdom as described below.
We collect information that you provide directly to us, including:
When you use the Service, we automatically collect certain information, including:
When you sign in using OAuth providers (GitHub or Google), we receive information from these providers in accordance with their privacy policies and your account settings. This may include your name, email address, profile picture, and other information you have authorized to share.
We use the information we collect to:
We may share your information with third-party service providers who perform services on our behalf, including:
When you use the GitHub integration feature, we share feedback content with GitHub to create issues in your repositories. This information is subject to GitHub's Privacy Policy and Terms of Service.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We may share your information with your explicit consent or at your direction.
Your data is stored and processed on secure servers and cloud infrastructure located in the United Kingdom. We use industry-standard security measures to protect your information, including encryption in transit and at rest.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, subject to applicable legal requirements.
You can access and update your account information at any time through your account settings in the Service.
You can request deletion of your account and associated data by contacting us or using the account deletion features in the Service.
You can opt out of certain communications from us by adjusting your notification preferences in your account settings.
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Service.
If you are located in the United Kingdom or the European Economic Area (EEA), you may have additional rights under the UK GDPR (and, where applicable, the EU GDPR) and related data protection laws. If you are located in California, you may have additional rights under the California Consumer Privacy Act (CCPA). These may include:
To exercise these rights, please contact us through the support channels provided in the Service.
The Service integrates with third-party services, including GitHub, Google, PostHog, and Vercel. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
We store and process personal data for the Service in the United Kingdom. In limited cases, your information may be transferred to or processed in other countries (for example, when you choose to use third-party integrations such as GitHub or Google, or where a third-party service provider processes data on our behalf). Where we transfer personal data outside the United Kingdom, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the support channels provided in the Service.